Privacy Policy

1. Introduction

Welcome to Video Quality Enhancer. We are committed to protecting your privacy and ensuring the security of your personal information and video content. This Privacy Policy explains how we collect, use, and safeguard your information when you use our video enhancement service.

2. Information We Collect

When you use our service, we collect the following information:

• Video Files: You upload video files directly to our service for processing. These files are used solely for the purpose of video enhancement.
• Payment Information: We process payments through secure third-party payment processors. We do not store your full payment card details on our servers.
• Email Address: We may collect your email address for communication purposes, such as sending you the enhanced video and processing updates.
• Usage Data: We may collect information about how you interact with our service, including video duration and processing times.

3. How We Use Your Information

We use the information we collect to:

• Process and enhance your video files
• Calculate pricing based on video duration
• Process payments for our services
• Deliver enhanced videos to you
• Respond to your inquiries and provide customer support
• Improve our service quality and user experience

4. Video Storage and Privacy

Your privacy is our priority:

• Video files are processed temporarily and are not permanently stored on our servers
• Your videos are not shared publicly or with third parties
• Video files are automatically deleted from our servers after processing is complete and delivery is confirmed
• We do not use your video content for any purpose other than the enhancement service you requested
• No account creation is required - you can use our service with direct upload

5. Data Security

We implement industry-standard security measures to protect your information:

• Secure file transfer protocols for video uploads
• Encrypted connections for all data transmission
• Secure payment processing through trusted third-party providers
• Regular security audits and updates

6. Third-Party Services

We use third-party services for payment processing and service delivery. These services have their own privacy policies, and we encourage you to review them. We do not sell, trade, or rent your personal information to third parties.

Stripe Payment Processing: We use Stripe to process payments for our services. The data collected through Stripe is processed solely for customer management and basic service operations, including payment processing, order fulfillment, and customer support. Stripe handles payment information in accordance with their privacy policy and industry security standards. We do not store your full payment card details on our servers.

7. Your Rights

You have the right to:

• Request information about the data we hold about you
• Request deletion of your data (subject to legal and operational requirements)
• Opt out of non-essential communications
• Contact us with privacy concerns or questions

8. Cookies and Tracking

We may use cookies and similar tracking technologies to improve your experience on our website. You can control cookie preferences through your browser settings.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: support@podsqueeze.com